Managed IT Service is (Information Technology) which allows businesses or organizations to give authority of their IT operations to the expert third party organization which are generally known as Managed Service Providers (MSPs) these Managed Service Providers will charge some fee for delivering their service for a period of time which is agreed upon Service Level Agreement (SLA).
Categories of MSPs
Before moving ahead to the types & benefits of Managed IT Service let us discuss the categories of it.
a. Lower level MSPs
An authentic MSPs will provide IT support to your company which includes software installation, improvement of your existing infrastructure and monitoring of your software program time to time for safety and functionality purposes they will notify their client when any problem arises and will take precautionary steps to prevent its client’s business they generally don’t participate in the IT planning of their client company.
b. Mid level MSPs
The mid level MSPs also known value-added MSPs provide all necessary support more than technological services, monitor software performance of client’s business and if any issues are found then their work is to notify their client and will take precautionary steps to prevent those issues.
MSPs will also maintain the performance of software and will update each time any new version comes in the server. Their concept behind the contract is to provide services according to the needs of the company.
c. High level MSPs
The service providers of higher level provide outsourced IT services to the contracted businesses they will provide all support and protection better than Mid level MSPs, provide support for your wireless network, data analytics and communication service if any business access high tech computer networking system it gives authority to access business from any location.
Types of Managed IT Service
The main work of Managed Service providers(MSPs) is to reduce the workload of internal operation or IT operation. In recent years the number of managed services expanded and now they also give third party services to their clients like hosting.
- 24/7 management
24/7 management covers complete management without any time constraint within the year. In this type of management the MSPs identify issues if any found then immediately notify its client and take steps to prevent business from those issues and the monitoring not breaks in this type of management. According to the contract agreed upon by SLA it may cover monitoring for encroachment and also provide other features like maintaining a backup system and various others too.
2. Cloud servers management
It is a management which allows admins to control everything which operates in the cloud: the user, application, data and services. With the cloud management tools admins can supervise all types of cloud activities like deployment of resources, combination of data, cloud management tools provide managerial control over platform, infrastructure, application and data which create a cloud.
3. Backup/Disaster Recovery
Backup and Disaster recovery (BDR) involves a set of tools, policies and procedure to enable the prolongation or recovery of essential technology infrastructure and system which mainly focuses on technology systems or IT, supporting different censorious business functions it is the mixture of disaster recovery solutions with data backup which work cohesively to make certain company’s business prolongation and also help in business continuity planning (BCP).
4. Managed Security
Managed Service Providers (MSPs) offer managed security services for the inspection and administration of company’s security process, Managed Security Service Provider(MSSPs) manage services either in house or faraway along with the cloud these MSSPs offer a huge range of security services depositing infrastructure by security management.
While other Managed Security Service Providers (MSSPs) specialize in certain areas and offer outsourcing of an enterprise data safety program.
5. Custom Application Development
Custom application development is all about creating software applications for particular users or groups of users in an organization the different Managed Service Providers (MSPs) create applications according to the needs of the customer.
Here are some benefits of custom application development:
- Custom software is a kind of outfitter for any business which abolishes the need to change the business course of action suitable for pre- developed software products.
- The software fits superbly with the existing business software which usually abolishes the requirement to use several applications for particular business functions.
- Businesses have a full approach to the original development team, if any issues come to light can sort out efficiently and quickly.
- Having custom built software decreases outer commination of the business as there is much lower reason that hackers can break the system.
6. Communication Services
A Managed service providers(MSPs) company offers support in IT communications package in following categories:
- Data- It allows staff to send or share information on desktop, laptop, mobile phones from any location, far away or local.
- Voice- It allows workmates to speak to one another both in multi party conversation and one on one from several locations on smartphones, PCs.
- Video- Video makes it easier for most of the company to hold conferences in which staff members can attend from anywhere with the internet.
7. Data Analytics
Computer information might be confusing to navigate the business which is not directly involved with the IT sector. Network Technology is becoming progressively complicated, a managed service provider (MSP) takes the burden of the analysis in their shoulders of the company, this process include several investigations from monitoring of data to the inquiry pattern, these IT service specialists provide a way to the company to plan effectively for upcoming trend and can take dynamic steps to implement the objectives of the business.
Benefits of Managed IT Service
- Low Cost
Managed Service Providers (MSPs) make the expenses of your IT service much expected or the cost for this service is very low which can be set on a monthly or annually basis, network comes with more tools needs to repaired or maintained and sometimes replaced, So (MSPs) will nurture and repairs if any situation arise which is fixed in an contract agreed upon SLA this model defence your budget from extreme variation and will improve the stability of the business too.
Small businesses get the most benefit from the Managed Service Providers (MSPs) because they have to pay much less to startup with service.
2. Higher ROI
With the same price as small in-house team, Managed Service Providers (MSPs) provide assets for the welfare of your business
MSPs provide a larger team of IT professionals with the access of more technology solutions to authorize your business, it plays a role of protective guard which protects business from cyber threats, MSPs provide more resources at the same cost and more valuable than conventional in-house IT teams.
3. Increase Productivity
Companies may have individuals with IT experience in their staff and they can be hired to train employees or to grow programs but they can be deflected with their work or can be diverse with coworkers like query regarding any log-in issues which may cause productivity of the business.
Subcontracting to an Managed IT Service Provider (MSPs) will provide a committed help line to the employees of your company to call whenever they are stuck in any IT issues which help the employees who are especially assigned for IT services to focus on their work.
4. Increase Efficiency
By subcontracting your IT management of the company with the Managed Service Providers (MSPs) your company can better focus on other important offering MSPs will save your company’s time and will ensure your company to comply with the industry’s grade and regulations, the benefit of subcontracting with Managed Service Providers (MSPs) is they always maintained technology and software of your company which reduces disruption and increase time for your employees.
5. Experienced Employees
The employees of Managed IT Service Provider’s will have more experience with more comprehension capability from a variety of various industries, while they are employed by MSP’s but they earn new certificates with their on going higher studies. MSPs will veil the cost of the ongoing education and training dissimilar to in-house teams.
6. Proactive Monitoring and fixing of issues
Outsourcing with Managed IT Service Providers (MSPs) they not only access experts with their skills but also provide proactive solutions like monitoring and executing in IT helps to find issues before increasing it in serious problems and prevent business from these issues in future recurring.
Conclusion
Subcontracting with Managed IT Service Providers (MSPs) makes easier for every business to delegate their IT operation to them and which is essential for companies to focus on other beneficial offering, hopefully the types and benefits of Managed IT Service is beneficial for you guys and for your business too.
